QUORUM REVIEW – Seattle, WA (10/2011 - Present)
Instructional Designer (Contractor)
- Created How-to using Captivate
- Created modules using Articulate
Chinook NW – Bellevue, WA (2001 - Present)
Instructional Designer (Contractor)
- Online learning for Acolytes
- Various website projects
SEATTLE CITY LIGHT – Seattle, WA (8/2010 – 3/2011)
Instructional Designer (Contractor)
- Maintained full responsibility for creating instructional materials for WAMS (Work and Asset Management System) project.
- Created end user training materials.
- Facilitated training reviews with subject matter experts.
- Designed and delivered the train-the-trainer program.
ST. JOHN EPISCOPAL CHURCH – Kirkland, WA (2008 – 2011)
System Administrator / Webmaster / Network Administrator / Curriculum Designer / DBA & Developer
- Directed all aspects of IT leadership responsibilities associated with systems administration, database management, network administration, and web activity.
- Designed and introduced innovative curriculum for training and professional development initiatives.
- Led on-boarding and training material design responsibilities involving new staff members.
- Trained and mentored end-users in system functionality.
- Formulated system and application documentation.
INDEPENDENT CONSULTING – Seattle, WA (2009 – 2010)
Mentor/Tutor
- Spearheaded efforts to tutor high school, college, and adult learners in Physics, Algebra, Java, Web, Microsoft Office, and Computer Science.
- Created and introduced formal tutoring plans that enhanced learners’ performance and grasp of curriculum.
- Cultivated positive and enriching academic environments.
ST. THOMAS HEALTH SYSTEMS – TN (2008)
Intern – Curriculum Design/Development
- Played a key role in the production of a seminar for nurses that were new to the organization.
- Maintained sole accountability for creating the facilitators guide.
GIRL SCOUTS / ZIA COUNCIL – Artesia, NM (2007 – 2008)
Program Specialist
- Championed efforts to design, develop, and execute Girl Scout Programs to girls in a school setting.
- Designed programs that supported the goals of S.T.E.M. (Science, Technology, Engineering and Math) with robotics being the culmination of a year of work.
- Created engaging lessons that prepared girls in grades 1-5 for LEGO™ robotics.
PIONEER BANK – Roswell, NM (2005 – 2007)
Technical Support Representative – Loan Administration
- Managed the development of R:Base applications that supported loan administration tasks.
- Delivered a high level of IT support and aided in troubleshooting activities.
- Ensured compliance with IT standard operational protocols and enhanced productivity levels.
- Handled project management responsibilities from inception through completion.
- Trained and mentored the team in various hardware and software functionality.
HANCOCK FABRICS – Roswell, NM (2005 – 2006)
Sales Associate
- Led training and development classes on diverse topics and promoted a positive learning environment.
- Executed all aspects of sales, business development, and customer relationship management.
UNIVERSITY OF PHOENIX – Brookfield, WI (2002 – 2007)
Instructor
- Provided leadership and direction to courses in diverse curriculum including operating systems, database, SQL, programming (C, C++, and Java), general IT subjects, and business communications.
- Designed curriculum, training materials, and coursework materials that ensured the achievement of learning objectives.
- Taught classes in virtual classrooms as well as within a traditional classroom environment.
HOMMED, LLC – Brookfield, WI (2003 – 2004)
Software Engineer
- Maintained accountability for designing database and code to support data collection/reporting for homecare patients.
- Provided training and customer support for the system.
Early Career:
Oracle Clinical Programmer (Contractor) – Innovative Alternatives, North Chicago, IL (2002 – 2003)
Project Manager, Courseware – Documentum, Pleasanton, CA (2000 – 2002)
Principal Instructor / Technical Specialist / Team Lead – ORACLE Corporation, City, ST (1993 – 2000)
Data Systems Specialist – Nichols Institute, San Juan Capistrano, CA (1990 – 1993)
Database & Systems Designer – Management Information Technology (MITI), Long Beach, CA (1989 – 1990)
Internal Oracle Consultant / Systems Analyst – Boeing Computer Services, Seattle, WA (1986 – 1989)
